Transportation providers

Providing Internet access to business commuters and enterprise customers can improve customer loyalty, create a competitive advantage and add to your overall service value. However, your business is providing transportation services, not networking services. The challenge you face is how to assemble, operate and monitor an enterprise-class, reliable and highly available mobile Internet service.

• Your enterprise customers expect a high level of reliability and availability. Extreme rider dissatisfaction due to consumer grade equipment, spotty coverage, dropped connections and inconsistent service availability.
• Your expertise is operations and logistics, not IT services. Who will install, configure, operate and monitor the solution? Who will support users when problems arise? Most installations either underestimate these costs or don't budget for them at all.
• Staying within budget beyond the initial equipment purchase is difficult if a solution lacks reliability or lacks a management infrastructure. How will you monitor, manage, support and report on the solution to ensure the highest level of rider satisfaction?
• Measurements of success are needed to justify the service. How will you track the number of wireless users and duration of usage or the types of applications they are using? How about the location of your vehicles? Once this data is collected, how will you generate and distribute reports to your team and to any partners?

• • An enterprise-class, highly reliable and highly available network that works across diverse geographic areas, especially in suburban areas where cellular coverage is sparse.
• • A powerful and scalable WiFi access point that supports large number of riders by intelligently managing the end-to-end sessions.
• • A turn-key solution for the equipment, end-to-end networking service, service monitoring, utilization and reporting.
• • Real-time and historical accounting and utilization reporting that can be securely shared with different organizations using policy-based access control.
• • Positional data integrated into mapping applications that enables shuttle tracking and scheduling analysis.

How will you offer enterprise-class networking services to your riders, yet still focus on your business, the transportation business? You don’t have the resources or expertise to put together, operate and manage a solution. Buying a stand-alone cellular router is the most common approach to solving this problem. However, most implementations provide a consumer grade, best-effort experience -- inconsistent service, dropped connections, poor signal quality. In addition, support calls from users will drive up your IT costs. How do you provide the networking service your riders expect with a predictable cost structure?

Hobnob’s solution is end-to-end and turn-key. The costs are fully burdened. It provides the most reliable and highly available mobile Internet solution on the market today. You’ll have complete control of your cost infrastructure and visibility into the how the service is being utilized so that you can provide the highest level of service to your enterprise customers.

For information on how Hobnob can help your company, or to arrange for a demonstration, contact us at sales@hobnob.com.

Solution components

• Hobnob XCR-1000. An Ethernet/WiFi cellular router that intelligently combines up to 5 cellular data links to maximize coverage and availability.
• Hobnob LA-WAN. An aggregation and load-balancing service that maximizes the utilization of WAN data links; includes real-time monitoring of network performance and usage.
• Hobnob MRP. Web delivery of operational, usage and performance reports; policy-controlled access allows easy distribution of custom views.

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